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Collateral Tracking and Outsourcing Services proactively manage liability insurance verification for leases, and physical damage insurance verification for loans and leases. Premier can also provide an asset remarketing service, an assignment/default follow-up service and agent pre-funding verification services.

Support:

• Dedicated Client Relations Manager and staff to manage our relationship and your program, monitor quality and provide ongoing, on-site training
• A toll-free client hotline and Customer Service telephone line
• Multi-location customer service centers with 24/7 access to insurance information via Voice Response Unit call center technology plus twelve hour live service hours
• Bilingual Customer Service
• Access to your portfolio via a secured link to our web site
• Weekly and monthly reports as management tools available via e-mail or Internet
• Agent or Carrier calls to help minimize burden of proof on your customers
• Customized notification cycles to meet your needs and insurance requirements

Technology:

• Internet Tracking to view insurance on your collateral from a secured web site
• State of the art, Windows based tracking software
• Document imaging, electronic data interchange and fax server technology for fast & efficient document processing & high priority agent notifications
• Ability to return insurance data files back to you on a weekly basis
• Submit insurance via our Internet insurance submission web site